{"id":32358,"date":"2026-05-22T04:45:15","date_gmt":"2026-05-22T04:45:15","guid":{"rendered":"https:\/\/www.cepisilos.com\/assistenza-tecnica\/"},"modified":"2026-05-22T05:25:27","modified_gmt":"2026-05-22T05:25:27","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.cepisilos.com\/en\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32358\" class=\"elementor elementor-32358 elementor-32348\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c264683 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c264683\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e076d09\" data-id=\"e076d09\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c85b47 elementor-widget elementor-widget-heading\" data-id=\"8c85b47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"p1\" style=\"text-align: center;--fontsize: 24;line-height: 1.4\" data-fontsize=\"24\" data-lineheight=\"33.6px\"><span class=\"s1\">Technical support<\/span><\/h2>\n<h3 class=\"\" style=\"text-align: center;--fontsize: 18;line-height: 1.3;--minfontsize: 18\" data-fontsize=\"18\" data-lineheight=\"23.4px\"><span style=\"color: #666666;line-height: 28px\">Check with our costumer care service for technical support both remote and on site with your mechanical or electrical system as well as the software, and for any assistance you may need with repairs, maintenance, documents, shipments, assembling, commissioning, testing and training.<\/span><\/h3>\n<h3 class=\"\" style=\"text-align: center;--fontsize: 18;line-height: 1.3;--minfontsize: 18\" data-fontsize=\"18\" data-lineheight=\"23.4px\"><span style=\"color: #666666;line-height: 28px\">For any request, please use the form below or send an email to <a href=\"customercare@cepisilos.com\"><b><u>customercare@cepisilos.com<\/u><\/b><\/a> <\/span><\/h3><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3d986c elementor-widget elementor-widget-shortcode\" data-id=\"c3d986c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f32412-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"32412\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/32358#wpcf7-f32412-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"32412\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f32412-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Company *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"azienda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"azienda\" \/><\/span> <\/label>\n<\/p>\n<p><label> Production site *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sede\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sede\" \/><\/span> <\/label>\n<\/p>\n<p><label> Project number *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"commessa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"commessa\" \/><\/span> <\/label><br \/>\n<span style=\"font-size:13px\"> Find this information in the grey label on the electrical\u00a0switchboard (<a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.etichetta\" href=\"#\">see position<\/a>) <\/span>\n<\/p>\n<p><label> Type of problem *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologiadelproblema\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"tipologiadelproblema\"><option value=\"\"><\/option><option value=\"Mechanical system\">Mechanical system<\/option><option value=\"Electrical system\">Electrical system<\/option><option value=\"Software\">Software<\/option><option value=\"Shipments\">Shipments<\/option><option value=\"Assembling\">Assembling<\/option><option value=\"Documents\">Documents<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Description of the problem<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descrizione\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"descrizione\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Contact person *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"persona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"persona\" \/><\/span> <\/label>\n<\/p>\n<p><label> Contact type *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"modalitacontatto\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"modalitacontatto\"><option value=\"\"><\/option><option value=\"Phone\">Phone<\/option><option value=\"Email\">Email<\/option><option value=\"Skype\">Skype<\/option><option value=\"Whatsapp\">Whatsapp<\/option><option value=\"Viber\">Viber<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Contact *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contatto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contatto\" \/><\/span> <\/label>\n<\/p>\n<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">In accordance with the general data protection regulations of GDPR, you agree to receive information from cepisilos.com. <a href=\"https:\/\/www.cepisilos.com\/privacy-policy\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span><\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send request\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical support Check with our costumer care service for technical support both remote and on site with your mechanical or electrical system as well as the software, and for any assistance you may need with repairs, maintenance, documents, shipments, assembling, commissioning, testing and training. For any request, please use the form below or send an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32358","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/pages\/32358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/comments?post=32358"}],"version-history":[{"count":7,"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/pages\/32358\/revisions"}],"predecessor-version":[{"id":32411,"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/pages\/32358\/revisions\/32411"}],"wp:attachment":[{"href":"https:\/\/www.cepisilos.com\/en\/wp-json\/wp\/v2\/media?parent=32358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}