Fabrizio Casetti joined CEPI in 2000. His experience began in the Technical Office as Manuals Specialist. Behind him, a diploma from the Marconi Institute in Forl\u00ec and the achievement of a degree in Electronic Engineering. Fabrizio Casetti has obtained specific training on manuals, following a course organized by the province (ENFAP \/ ECIPAR). Today, Fabrizio is Quality and Manuals Manager. Fabrizio follows refresher courses periodically, including within the company, and specific training and consultancy. He finds it stimulating in his work that it is never static, but constantly evolving and always improvable. <\/em><\/p>Fabrizio, can you explain what your office does?<\/h1>
Our office mainly deals with the drafting of manuals and technical documents intended for the user. Our final target is therefore the customer. <\/p>
At the same time, we also carry out a quality control activity for products made within the company that require it for a regulatory issue. For example, the European ATEX directive, the machinery directive, food hygiene: all those mandatory certifications for machines that meet food substances <\/p>
Not only that: our office is also responsible for the drafting of documents and technical files. We create a real identity card for the machine, which tells about the project, moving on to the risk analysis, up to the certifications from notified bodies.
Our office interfaces mainly with two entities: on the one hand, the institutions, for issuing and updating certificates. On the other hand, with customers, for everything that concerns pre- and post-sales, regulatory and bureaucratic problems, requests for technical assistance for problems with operation, quality, compliance, regulations, starting procedures on site. <\/p>
Our office interfaces mainly with two entities: on the one hand, the institutions, for issuing and updating certificates. On the other hand, with customers, for everything that concerns pre- and post-sales, regulatory and bureaucratic problems, requests for technical assistance for problems with operation, quality, compliance, regulations, starting procedures on site. <\/p>
Who are your team members and what is their role?<\/h1>
I personally take care of organizing all the office activities, relying on a weekly updated work plan. <\/b>. At the beginning of the week, I assign specific tasks to each of my colleagues and then periodically check the progress of the work. To give you a more precise idea, my working method is inspired by ISO 9001: our processes and activities are based on the document management of this certification. Its organizational and structural approach pays off in terms of control, leaving no room for interpretations and ambiguities that can create confusion. <\/p>
I also follow the technical drafting of new manuals and documentation of machines and mechanical and electromechanical equipment, plus articles and technical files. As responsible for certifications and, in particular, ATEX, I also check all those products that fall under this directive. <\/p>
Not only that: all translation management is also my responsibility, I monitor the costs, because the documents we produce must be available in many foreign languages!<\/p>
Estelle Inna Mbiekop, on the other hand, is responsible for drafting and checking the touch panel manuals.
Vania Nanni follows documents and manuals for each system, up to delivery to the customer.
Patrizio Caroli takes care of quality control on products before shipping and quality assistance support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t