Designing a dosing system is a complex process that requires a close analysis of the customer’s processes. With repeatability, traceability and precision in mind, detailed information is needed about raw materials and consumptions, building evaluation, humidity and temperature effect, cross contamination and sustainability. The customer’s experience during this process is rarely discussed but for a project to be successful, the ability to fully involve them before and during planning is fundamental. tracciabilità e gestione del magazzino.