The process
Bulk-handling is not just about silos. Designing a dosing system is a complex process that requires a close analysis of the manufacturer’s processes. With repeatability, traceability and precision in mind, detailed information is needed about raw materials and consumptions, building evaluation, humidity and temperature effect and cross contamination, as well as other important concerns such as sustainability. The customer’s experience during this process is rarely discussed but for a project to be successful, the ability to fully involve them before and during planning is fundamental.
What is the role of the customer? What is the best way for them to gather the information needed to develop the best automation system? Firstly, we must remember that the bulk-handling system isn’t marginal. While roughly the planning involves three main stages (ingredient analysis, the study of where to install the equipment and connection with production), there is a crucial preliminary phase that fully illustrates how automated dosing must be connected with all company’s activities: not only production and technical, but warehouse, purchasing and marketing.
Why the marketing team? Because a projection of future productions should always be kept in mind to design a system that can be easily adapted or expanded in the future. This information is easily available within the company but the customer is not often encouraged to use it in the context of their bulk-handling system. CEPI does it.
This vision extends to all the planning. The three stages mentioned above are not happening in a linear way one after the other but are interdependent. Because of rich food technology expertise, CEPI will ask all relevant technical questions regarding the materials, recipes and batches. But the customer needs to be fully accompanied and supported through their analysis of the ingredients by someone who not only knows their properties, but understands how to manage all kinds of related concerns, for example in relation to the way they are received (bulk, bags, barrel, IBCs and so on.) It will help not only to match them with the most suitable dosing process, but to identify critical ingredients, technological advantages and saving opportunities. The building evaluation and connection with production need the same kind of overall view of the entire production, even small processes. When planning a new line, not only all the elements (bulk-handling system, mixer, packaging) must be taken in consideration and planned in parallel, but all future opportunities should be kept in mind.
CEPI is known for this kind of elastic thinking, and it is one of the reasons it innovates so much: the will to fully understanding the process and to then match it with a system that matches it translates to a pretty much constant evolution of the technology and expansion of the range.